Start Your Business Energy Claim

You could have a claim worth thousands if you were mis-sold your energy contract.

What is a business energy claim?

Businesses across the UK are making claims for mis-sold business energy, but why are problems with business energy contracts coming to light now?

Recently, energy brokers have come under greater scrutiny. It turns out that many energy brokers – responsible for arranging energy contracts for businesses across the UK – have been attaching hidden fees and undisclosed commission to the business energy deal they present to business owners.

Whilst an energy broker is entitled to money as third party intermediaries who put business owner and energy supplier in touch, the money they make MUST be disclosed.

Without this transparency, a business energy claim is possible.

Ofgem said it had “listened loud and clear to calls to protect businesses of all sizes from sharp practice by energy brokers”

How does an energy broker mis-sell business energy?

How it all works is actually quite smart – albeit deceptive. As energy brokers are able to access better deals due to their connections in the gas and electricity markets, they can work with a business energy supplier to offer businesses a deal that looks great on the surface.

In short, the unit cost in the energy deal will be significantly cheaper than the business paid previously, so the business owner feels as though they’re getting a good deal. However, what appears to be just the unit price of the energy actually contains hidden fees that the broker benefits from directly – and the business is none the wiser. Take a look at one business energy deal example below for a better understanding.

Average claim payout of...

£25,000 per business

Claim values can range anywhere between £2,000 to £2,000,000. 

A dishonest business energy contract example

This practice is far more common than most people realise. If you have used an energy broker for your business energy, then you might have a claim.

Actual Unit Price

An energy broker may be able to find a deal from a business energy supplier with a unit cost of 11p/kWh.

Hidden Commission

The energy broker adds an additional 2p/kWh of energy used, so the business pays 13p/kWh – without ever knowing the original price was 11p/kWh.

Supplier Pays Energy Broker Directly

The business pays the supplier the 13p/kWh. The supplier keeps the 11p/kWh and pays 2p/kWh to the energy broker without the business ever realising.

Business energy claims featured in the media.

The Confederation of British Metalforming wrote a letter earlier this year to the energy security secretary biggest mis-selling scandal since PPI”

“Businesses across the UK have been impacted by mis-selling of energy contracts, where brokers have failed to disclose the commission payments, they receive from energy suppliers.”

Energy firms accused of hiking small business bills to pay ‘secret’ commission and using lawyers to avoid telling them how much was paid

Think your business is eligible to make a claim? Check in less than 60 seconds

Why should I bother with business energy claims?

Let’s take a look at why making a business energy claim is important:

01

Fight For Business Integrity

The business world relies on honesty – if your energy broker failed to provide full written disclosure explaining the energy costs you’ll pay vs commission, then they’ve been dishonest.

02

Stand Against Hard Sale Tactics

Often brokers used hard selling tactics, claiming the deal was time-limited or energy bills would rise soon, to make businesses sign deals quickly without thoroughly questioning the deal.

03

Set An Industry Standard

To date, energy brokers remain an unregulated industry. Because of this, regulators like OFGEM have no say in how the industry acts. By fighting this industry-wide injustice, standards could change.

04

Get The Compensation You Deserve

Making business energy claims is the only way for you to recover the money you’ve wasted on hidden broker fees and commissions disguised as energy costs. This is money your business is entitled to.

05

Check If You Qualify Risk-Free

The business energy solicitors we’ll put you in contact with work on a no win no fee basis meaning you won’t pay any upfront legal fees, and if you lose the case, you won’t pay a penny.

06

We're Here To Assist Businesses

Our job at Mis-Sold Energy Claims is simple: spread the word about the business energy claims scandal and help as many businesses as possible recover the financial losses they’ve faced.

(it takes less than 60 seconds)

How much extra have I been paying unknowingly?

Energy brokers have been hiding their commissions in energy deals for years, and now that the practice has come to light, there’s no telling how many UK businesses have been affected and how much compensation they could be entitled to.

But let’s take a look at an example below based on an average business’ estimated annual gas and electricity energy usage. Let’s say that your business uses 560,000 kWh of gas each year, and 760,000 kWh of electricity.

If energy brokers were able to lock you into a one year deal with an energy supplier and secretly made just 1p/kWh on each unit of gas and electricity you purchased then they would make a significant amount of money off the back of a deal you knew nothing about. Let’s run the numbers:

  • Commission earned off gas alone: 560,000kWh x £0.01 = £5,600
  • Commission earned off electricity alone: 760,000kWh x £0.01 = £7,600
  • Combined secret commissions paid unbeknownst to you: £5,600 + £7,600 = £13,200


If the energy broker sold multi year contracts to your business, then you would multiply the total by the length of your deal. All of a sudden there’s a huge amount of commission paid directly to the broker without you ever being told.

What we need to get your claim started.

(it takes less than 60 seconds)

How prevalent is business energy mis-selling?

If you were sold an energy contract from a business energy broker then it’s quite possible you’ve been mis-sold. Many brokers in the industry have been attaching hidden fees to business energy contracts for years – and the number of UK businesses affected could be in the millions!

However, if your business energy contract clearly states the money you’ll pay to your energy provider for your business bill and the money you’ll pay to the broker for their broker’s commission then you have not been mis-sold an energy contract. This is perfectly legitimate and fair.

If you’re unsure if you have a claim or not, contact us today. We’ll be able to help you determine your eligibility.

Business Energy Claims FAQs.

How long do business energy claims take?

If you were sold an energy contract from a business energy broker then it’s quite possible you’ve been mis-sold. Many brokers in the industry have been attaching hidden fees to business energy contracts for years – and the number of UK businesses affected could be in the millions!

However, if your business energy contract clearly states the money you’ll pay to your energy provider for your business bill and the money you’ll pay to the broker for their broker’s commission then you have not been mis-sold an energy contract. This is perfectly legitimate and fair.

If you’re unsure if you have a claim or not, contact us today. We’ll be able to help you determine your eligibility.

Yes, but making a business energy claim is the only legal way to do so if your reason for exiting early is the secret commission you’ve been paying unknowingly.

When you make a claim, your solicitor can also argue that part of your compensation ought to be a revised version of the contract with the true energy cost in place, or that you should be able to cancel it altogether and find another deal elsewhere.

Starting your energy claim as soon as possible is important because strict time limits apply to contract issues like these. The usual standard is around 6 years, but given that the mis-sold business energy scandal is so fresh, and the industry is unregulated, it may be the case that you have a longer or shorter amount of time.

To be on the safe side, it’s a good idea to check if you have a claim today. That way, you can be sure you won’t miss out.